Terms & Conditions

Prices

All prices are based on costs prevailing at the time of publication of the price list.  These can change without notice.  However, once a holiday has been paid for, we will guarantee the price, unless it is subsequently affected by Government action or other influence beyond the control of Kipekee Safaris.

 

Reservations, Deposit, payment procedure

We can only hold confirmed provisional space for 7 days awaiting your confirmation of the safari. If provisional space is not confirmed within this period, space will be released.

 

Once you confirm a safari, in order for us to hold the space, we require an immediate deposit of 30% of the total invoice (total safari cost invoice will be sent to you at this stage) - this deposit must be received within 10 days of confirmation Failure may result in losing confirmed space. Full payment is then required at least 35 days prior to arrival date. (we will always advice when this applies).

 

For bookings made within the 35 days of arrival, full payment is due on confirmation.  Notwithstanding any prior confirmation arrangements, the right is reserved not to execute tours if payment has not been received in accordance with the foregoing.

 

Cancellations

Cancellation made outside 90 days prior to arrival of any safari or tour, deposit will be refunded minus the charges for reservations that have been processed (US$ 300) and tickets that have been booked.  Cancellation between 60 days and 46 days prior to arrival – 50% of total cost will be charged. Cancellation between 45 days and 34 days prior to arrival – 85% of total cost will be charged. Cancellation after 35 days prior to arrival – 100% of total cost will be charged. We strongly recommend that you get full trip cancellation insurance.

 

Rates

Included in the cost given is a vehicle and driver-guide, all Government hotel taxes, hotel services charges and game drives as applicable to the itinerary, all entry fees (except where these are specifically quoted separately)  - accommodation in Nairobi is bed and breakfast and  full board whilst on safari (unless specified differently in the itinerary).  Not included are departure taxes, visas, gratuities (other than services charges), beverages, laundry and other such personal expenses.

 

Accommodation

Wherever possible, we book rooms with private baths throughout on the basis of two persons sharing a double room. Triple & single rooms are also booked where needed and if requested hotels allow (third bed especially).  Hotels, lodges and camps where mentioned, are named as an indication of category and rooms may be reserved at similar hotels, lodges and camps.

 

Transportation

Safari minivans or four wheel drive vehicles will be provided (depending on your request), according to the route and the number of participants.  The right is reserved to employ the services of sub-contractors.  English or other language speaking driver-guides are provided.

 

Alterations to Tours

The right is reserved to change any route or arrangement should conditions necessitate to offer substitutes of equal value or to cancel the operation of any scheduled tour. The right is also reserved to decline to accept or retain any person as a member of any tour at any time, in which event an equitable amount will be refunded. ADVENTURE EXPEDITIONS and its agents act only as the agent of the passenger in all matters relating to Accommodation, meals, tours and transportation of any type, and shall not be for inconvenience, omission of service, injury, delay, loss or damage from any case and in any manner howsoever, including weather, machinery breakdown, labour disputes, civil disturbances and government orders.  Adventure Expeditions is insured against legal liabilities arising from injuries which may be incurred by passengers in its own vehicles, subject only to the jurisdiction of the courts of Kenya, Uganda, Rwanda, Tanzania and Ethiopia.  With the uncertainties of today's world, we recommend that you get full comprehensive personal insurance for any and every eventuality

 

Data

According to the new EU - General Data Protection Regulations (GDPR) coming into force on 25th May 2018 we

1. reassure you that all personal data transmitted to us will be stored exclusively for the fulfillment and processing of the arranged touristic services, taking into account data protection.

2. will never pass any personal data transmitted to us on to any third parties not being involved in the fulfillment and processing of the arranged touristic services.

3. guarantee that the persons authorized to process the personal data have committed themselves to confidentiality or are subject to an appropriate legal secrecy obligation.

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